RoyalSpinia

These Terms & Conditions ("Terms") govern your access to and use of RoyalSpinia Casino, operated at royalspiniaapp.nl by Tekuno Technologies S.R.L. ("RoyalSpinia", "we", "us", "our"). By registering an account, making a deposit, or using any service on royalspiniaapp.nl, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, please do not use this site.

1. Operator Information and Licensing

royalspiniaapp.nl is owned and operated by Tekuno Technologies S.R.L., licensed and regulated by the Tobique Gaming Commission. RoyalSpinia was launched in 2025. All gaming activity on this site is conducted under the authority of that licence, and players are subject to the rules and regulations of the Tobique Gaming Commission in addition to these Terms.

Any queries regarding our licensing status or regulatory obligations may be directed to our support team via live chat or email.

2. Definitions

3. Eligibility and Registration

3.1 Minimum Age

You must be at least 18 years of age (or the legal minimum gambling age in your jurisdiction, if higher) to open an Account and use the Services. We reserve the right to request proof of age at any time and to suspend or close any Account where we reasonably suspect the holder is underage.

3.2 Eligibility Criteria

To register and maintain an Account with RoyalSpinia, you must:

3.3 One Account Per Player

Each player may hold only one Account on royalspiniaapp.nl. Duplicate accounts are strictly prohibited. Where duplicate accounts are identified, we reserve the right to close all additional accounts, void any associated bonuses, and withhold any winnings derived from duplicated accounts. We may require repayment of any bonus amounts withdrawn prior to discovery.

3.4 Accurate Information

You are required to provide accurate, complete, and up-to-date personal information at registration, including your full legal name, date of birth, residential address, email address, and any other information we request. You must notify us promptly of any changes to your personal details. We accept no liability for losses arising from your failure to provide or maintain accurate information.

3.5 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity carried out under your Account will be deemed to have been authorised by you. If you suspect unauthorised access to your Account, you must notify us immediately via live chat or email. All data transmissions on royalspiniaapp.nl are secured with TLS 1.3 encryption.

4. Know Your Customer (KYC) and Identity Verification

4.1 Verification Requirement

In accordance with our obligations under our Tobique Gaming Commission licence and applicable anti-money laundering legislation, we are required to verify the identity, address, and payment methods of all players. KYC verification may be requested at any time, including at registration, before a first withdrawal, or at any point we deem it necessary.

4.2 Documents We May Request

We may request, and you must provide, the following documents:

4.3 Consequences of Non-Compliance

We reserve the right to suspend or restrict Account functionality, including withdrawals, pending satisfactory completion of KYC verification. Where a player fails to provide requested documentation within a reasonable timeframe, or where documents provided are found to be fraudulent, we reserve the right to close the Account, void all bonuses, and report the matter to the relevant authorities.

5. Deposits and Payment Methods

5.1 Accepted Methods and Minimum Deposits

RoyalSpinia accepts deposits via the following methods. All deposits credit to your Account instantly.

Payment Method Minimum Deposit Processing Time
Visa / Mastercard €20 Instant
Skrill €20 Instant
Neteller €20 Instant
Bank Transfer €20 Varies by bank
Bitcoin (BTC) €10 Instant
Ethereum (ETH) €10 Instant
Litecoin (LTC) €10 Instant
TRON (TRX) €10 Instant

5.2 Deposit Currency

The primary operating currency of royalspiniaapp.nl is the Euro (€). Cryptocurrency deposits are accepted and converted at the prevailing exchange rate at the time of transaction. RoyalSpinia does not charge transaction fees on deposits; however, network fees for cryptocurrency transactions are the player's responsibility.

5.3 Deposit Restrictions

You must only deposit funds from payment methods registered in your own name. Third-party deposits are strictly prohibited. We reserve the right to refuse deposits and return funds where we have reason to believe a payment method is not owned by the account holder.

6. Withdrawals

6.1 Withdrawal Methods, Minimums, and Timescales

Payment Method Minimum Withdrawal Processing Speed
Bitcoin / Ethereum / Litecoin / TRON €50 Instant
Skrill / Neteller €50 Up to 24 hours
Visa / Mastercard €50 3–5 business days
Bank Transfer €50 Varies by bank

Timescales for card withdrawals and bank transfers are determined by the player's financial institution and are outside RoyalSpinia's control. RoyalSpinia does not charge transaction fees on withdrawals.

6.2 Withdrawal Limits

Standard withdrawal limits applicable to all accounts are:

These limits are the default caps for standard accounts. VIP players and high-rollers may be eligible for increased personal limits negotiated directly with the RoyalSpinia support team. These caps do not constitute an absolute ceiling for all players.

6.3 Withdrawal Conditions

Withdrawals will only be processed where:

6.4 Withdrawal Method Consistency

As a general rule, we reserve the right to return winnings via the same method used for the corresponding deposit, up to the original deposit amount, before processing any balance to an alternative method. This is a standard anti-money-laundering measure.

7. Bonuses and Promotions

7.1 General Bonus Terms

All bonuses and promotional offers available on royalspiniaapp.nl are subject to these general terms as well as any specific terms attached to the individual promotion. In the event of a conflict, the specific promotion terms shall prevail. RoyalSpinia reserves the right to amend, suspend, or withdraw any bonus or promotion at any time.

7.2 Welcome Bonus

New players at RoyalSpinia are eligible for a welcome package of up to €1,500 plus 250 free spins. The welcome bonus is distributed across a player's opening deposits, not as a single lump sum, allowing players to build into the package at their own pace.

7.3 Ongoing Promotions

The following promotions are available to registered players, subject to their individual terms:

Promotion Offer Key Condition
Sunday Reload 25% bonus up to €100 Deposit on Sunday using the applicable promo code
Weekly Cashback 5%–25% of weekly spend Credited automatically; no promo code required
Highroller Bonus 50% up to €500 Minimum deposit of €300; applicable promo code required; once per week
Wheel of Fortune One free spin per week Available to all registered players; prizes range from bonus credits to free spins
Live Tournament €10,000 prize pool Runs every three days; see tournament page for entry conditions
Spinoleague €12,000,000 annual prize pool Participation via eligible Spinomental slots titles
Rakeback Percentage determined by VIP tier Available to regular players; percentage increases with loyalty tier progression

7.4 Weekly Cashback

The Weekly Cashback programme returns between 5% and 25% of a player's net losses in a given week. The applicable percentage is determined by the player's VIP tier and overall play volume. Cashback is calculated and credited automatically — no promotional code or manual claim is required. Cashback may be subject to its own wagering requirement; where applicable, this will be stated in the specific cashback terms.

7.5 Rakeback

Rakeback is available to regular players and is credited automatically at a percentage determined by the player's current VIP loyalty tier. Higher tiers receive a greater rakeback percentage. Full details of rakeback rates per tier are displayed in the player's Account Profile.

7.6 Activities — Daily Missions and Tournaments

The Activities section of royalspiniaapp.nl provides access to daily missions, tournaments, and lotteries. Players earn points by meeting qualifying wager conditions (for example, placing a qualifying bet of €10 or more on an eligible game). Points may be spent in the in-platform store for rewards. Entry into tournaments and lottery draws may be subject to minimum bet requirements as specified in the individual activity terms.

7.7 Bonus Abuse

RoyalSpinia operates zero tolerance towards bonus abuse. We reserve the right to withhold bonus funds, void winnings, and close accounts where we determine, at our sole discretion, that a player has engaged in patterns of play designed to exploit promotional offers rather than to engage in genuine recreational gambling. Examples of bonus abuse include, but are not limited to: making low-risk bets to satisfy wagering requirements with minimal exposure; using arbitrage strategies across bonuses; or opening multiple accounts to claim a bonus more than once.

8. VIP Loyalty Programme

8.1 Programme Structure

RoyalSpinia operates a four-tier loyalty programme comprising the following tiers:

Tier progression is based on deposit activity and play volume. Players can monitor their current tier status and progress at any time via the Profile section of their Account.

8.2 Tier Benefits

Progressing through the loyalty tiers provides the following benefits:

8.3 VIP Terms

RoyalSpinia reserves the right to adjust, restructure, or discontinue any element of the VIP programme at any time, with reasonable notice provided where practicable. Tier status is not transferable between accounts. Misuse of VIP privileges may result in tier demotion or account closure.

9. Games and Services

9.1 Game Availability

RoyalSpinia offers a catalogue of over 6,000 games, including slots, table games, live casino titles, crash games, instant-win games, and a sportsbook. The game library is provided by third-party software providers including, but not limited to, BGaming, Pragmatic Play, NetEnt, Play'n GO, Big Time Gaming, Yggdrasil, Microgaming, Novomatic, Playtech, Push Gaming, Playson, Booongo, Endorphina, Fugaso, Turbo Games, Evolution, LuckyStreak, Pragmatic Play Live, and ICONIC21.

9.2 Live Casino

Live casino content is streamed in high definition and provided principally by Evolution, with additional tables supplied by Pragmatic Play Live, LuckyStreak, and ICONIC21. All live games are operated by professional dealers in real time.

9.3 Sportsbook

The RoyalSpinia sportsbook provides pre-match and in-play betting across major sports and esports, including the NHL, Euroleague, and other international events. Sportsbook terms, including specific betting rules, market availability, and settlement procedures, are governed by the sportsbook rules available within the sportsbook section of royalspiniaapp.nl. Bonuses specifically designated for casino play may not be used on sportsbook markets unless explicitly stated in the individual promotion terms.

9.4 Game Fairness

All casino games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino games are conducted in real time by human dealers. RoyalSpinia does not control the RNG software of individual game providers and accepts no liability for software malfunction originating within a third-party provider's system, though we will make reasonable efforts to investigate and resolve such matters.

9.5 Malfunctions

In the event of a game malfunction — whether technical, system, or human — RoyalSpinia reserves the right to void affected bets and return stakes to players. Winnings generated as a result of a clear error or malfunction shall not be valid and are not payable. "Malfunction voids all pays and plays" is a principle applied consistently across our game catalogue.

10. Player Conduct and Prohibited Activities

You agree that when using royalspiniaapp.nl you will not:

Breach of any of the above may result in immediate Account suspension or closure, forfeiture of Account balance and bonuses, and reporting to the relevant authorities.

11. Responsible Gambling

11.1 Our Commitment

RoyalSpinia is committed to promoting responsible gambling. Gambling is intended to be an enjoyable leisure activity, and we take our duty to support players who may experience difficulties seriously. We operate under the requirements of our Tobique Gaming Commission licence in this regard.

11.2 Responsible Gambling Tools

The following responsible gambling tools are available to all registered players. To activate any of these tools, please contact our support team via live chat or email, or access them in your Account settings where available:

11.3 Requesting Responsible Gambling Measures

To implement any responsible gambling restriction, contact our 24/7 support team via live chat or email. Requests to reduce limits will take effect immediately. Requests to increase limits may be subject to a reflection period before taking effect, in accordance with best practice. Once a self-exclusion is active, it cannot be reversed until the minimum exclusion period has elapsed.

11.4 Underage Gambling Prevention

We do not permit persons under the age of 18 to gamble on royalspiniaapp.nl. We strongly recommend that parents and guardians use parental control software to prevent minors from accessing gambling sites. If you become aware that a minor is using your Account, please notify us immediately.

11.5 Problem Gambling Support

If you believe your gambling may be causing harm, we encourage you to seek independent support. Several organisations provide free, confidential advice and assistance, including:

12. Privacy and Data Protection

RoyalSpinia collects and processes your personal data in accordance with our Privacy Policy, which is available on royalspiniaapp.nl. By creating an Account, you consent to the collection, storage, and processing of your personal information as described in that policy. We collect personal data for the purposes of account management, identity verification, regulatory compliance, fraud prevention, and customer support. All data is handled with appropriate technical and organisational security measures, including TLS 1.3 encryption for data in transit. Our backend systems include threat monitoring to identify and respond to unusual activity. We do not sell your personal data to third parties.

13. Security

All transactions and data transfers on royalspiniaapp.nl are protected by TLS 1.3 encryption. We employ active threat monitoring on our systems to detect and respond to suspicious activity. In the event we identify unusual transaction patterns or security concerns related to your Account, we may place a temporary hold on Account activity pending investigation. We will communicate with you promptly in such circumstances via your registered email address.

14. Mobile Application (Progressive Web App)

RoyalSpinia is accessible via a Progressive Web App (PWA) compatible with iOS, Android, Windows, and macOS devices. No download from an application store is required. The PWA is installed directly from royalspiniaapp.nl via the "Add to Home Screen" function in your mobile browser. All Services, including deposits, withdrawals, live casino, and game play, function identically through the PWA as they do via the desktop browser experience. These Terms apply equally to access via the PWA.

15. Intellectual Property

All content on royalspiniaapp.nl, including but not limited to the RoyalSpinia brand name, logo, website design, text, graphics, and software, is the intellectual property of Tekuno Technologies S.R.L. or is used under licence from the relevant rights holder. You may not reproduce, distribute, modify, or commercially exploit any content from royalspiniaapp.nl without our prior written consent.

16. Limitation of Liability

To the maximum extent permitted by applicable law, RoyalSpinia, its parent company Tekuno Technologies S.R.L., and its officers, employees, and agents shall not be liable for:

Nothing in these Terms shall limit our liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

17. Errors and Omissions

In the event of any manifest error, whether in the display of odds, bonus amounts, game outcomes, or any other information on royalspiniaapp.nl, RoyalSpinia reserves the right to correct the error and, where applicable, to void affected transactions or adjust Account balances accordingly. A manifest error is one that a reasonable person would have recognised as an error at the time it occurred. We will notify affected players as promptly as reasonably practicable in such circumstances.

18. Account Closure and Termination

18.1 Voluntary Closure

You may request the closure of your Account at any time by contacting our support team. Prior to closure, all pending wagering requirements must be assessed, and any real-money balance above the minimum withdrawal threshold will be returned to you via your verified payment method, subject to standard withdrawal processing times and limits.

18.2 Closure by RoyalSpinia

We reserve the right to suspend, restrict, or close your Account at any time, with or without prior notice, in circumstances including but not limited to:

Where an Account is closed for breach of these Terms, RoyalSpinia reserves the right to withhold any balance attributable to bonus funds, free spin winnings, or winnings derived from fraudulent or prohibited activity.

18.3 Inactive Accounts

An Account will be considered inactive if no login activity has been recorded for a period of 12 consecutive months. We will make reasonable attempts to contact you using your registered details before applying any inactivity measures. Where an Account remains inactive for an extended period, administrative fees consistent with applicable regulatory requirements may apply. Real-money balances will not be forfeited without adequate notice and without compliance with applicable laws.

19. Complaints and Dispute Resolution

19.1 How to Raise a Complaint

If you have a complaint regarding any aspect of the Services on royalspiniaapp.nl, we encourage you to contact us in the first instance via:

Please provide your registered username, a clear description of the matter, and any relevant supporting information. We aim to acknowledge all complaints promptly and to resolve them in a reasonable timeframe.

19.2 Escalation

If you are not satisfied with the resolution provided by our support team, you may request escalation to a senior member of our team. Where a complaint remains unresolved after exhausting our internal complaints procedure, you may be entitled to refer the matter to the Tobique Gaming Commission or any other relevant dispute resolution body specified under your licensing conditions.

19.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable under the jurisdiction of the Tobique Gaming Commission and the jurisdiction of incorporation of Tekuno Technologies S.R.L. Any disputes not resolved by our internal process shall be subject to the jurisdiction of the competent courts or regulatory bodies as determined by applicable law.

20. Amendments to These Terms

RoyalSpinia reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide reasonable notice to registered players via email to the address on your Account and/or via a prominent notice on royalspiniaapp.nl. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically to remain informed of any changes.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court or regulatory authority, that provision shall be severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with the Privacy Policy, Bonus Terms, and any other policies published on royalspiniaapp.nl, constitute the entire agreement between you and Tekuno Technologies S.R.L. in relation to your use of the Services, and supersede all prior agreements or understandings on the same subject matter.

23. Contact Information

For all enquiries, support requests, and complaints relating to royalspiniaapp.nl, please contact RoyalSpinia via:

These Terms were last reviewed and updated in 2025. Tekuno Technologies S.R.L. operates royalspiniaapp.nl under a licence issued by the Tobique Gaming Commission.