This Bonus Policy sets out the terms and conditions governing all promotional offers available to registered players at RoyalSpinia Casino, operated by Tekuno Technologies S.R.L. and licensed by the Tobique Gaming Commission. By claiming any bonus or participating in any promotion at royalspiniaapp.nl, you confirm that you have read, understood, and agreed to the terms described below in full.
1. General Bonus Terms
1.1 Eligibility
All bonuses and promotions at RoyalSpinia are available to registered players who hold a fully verified account in good standing.
Welcome bonuses are available to new players only. A "new player" is defined as an individual registering their first account at royalspiniaapp.nl.
Only one bonus may be active on your account at any one time. If you make a qualifying deposit while a bonus is already active, the new bonus will not be credited until the existing one has been either completed or forfeited in accordance with Section 1.6.
RoyalSpinia reserves the right to determine eligibility for any promotion at its sole discretion and in accordance with its licence obligations under the Tobique Gaming Commission.
Bonuses are personal and non-transferable. They may not be shared, sold, or assigned to another player or account.
Players who have self-excluded, set deposit limits that conflict with a qualifying requirement, or are otherwise subject to responsible-gaming restrictions may not be eligible for certain promotions. See Section 9 for full details.
1.2 Claiming a Bonus
Some promotions are applied automatically upon meeting the qualifying conditions (for example, the Weekly Cashback). Others require entry of a promotional code at the point of deposit. Where a promo code is required, this is stated clearly in the individual promotion's terms.
A promo code must be entered at the time the qualifying deposit is made. Codes cannot be applied retrospectively to a deposit already processed.
Qualifying deposits must meet the minimum deposit threshold stated for that promotion. Deposits that fall below the stated minimum will not trigger a bonus, even if a promo code has been entered.
1.3 Minimum Deposit Thresholds
The following minimum deposit amounts apply across the platform:
Payment Method
Minimum Deposit
Visa / Mastercard, Skrill, Neteller, Bank Transfer
€20
Bitcoin (BTC), Ethereum, Litecoin, TRON
€10
Where an individual promotion specifies a higher minimum deposit (for example, the Highroller Bonus requires a minimum deposit of €300), that higher threshold takes precedence.
1.4 Wagering Requirements
All bonuses at RoyalSpinia are subject to wagering requirements before any bonus-derived winnings can be converted to withdrawable funds. The specific wagering multiplier applicable to each promotion is stated in that promotion's individual terms.
Wagering is calculated on the total bonus amount credited (and, where applicable, on the sum of deposit plus bonus). Free spin winnings are credited as bonus funds and are likewise subject to wagering requirements.
Only wagers placed with bonus funds count towards clearing wagering requirements, unless stated otherwise in a specific promotion's terms.
RoyalSpinia reserves the right to specify which games and game categories contribute to wagering requirements, and at what percentage. Contribution rates will be set out in the terms of each individual promotion. As a general guide, slots typically contribute at a higher rate than table games and live casino titles; some game types may contribute 0%.
Wagering requirements must be completed within the validity period stated for the relevant bonus. Any bonus funds and associated winnings remaining unconverted at the expiry of the validity period will be removed from your account without notice.
1.5 Bonus Funds and Real-Money Funds
Where your account holds both real-money funds and bonus funds simultaneously, real-money funds will generally be used first when placing bets, unless the game mechanics or applicable terms require otherwise.
Withdrawals cannot be processed while a bonus is active and has outstanding wagering requirements. Requesting a withdrawal while a bonus is active may result in the bonus and any associated winnings being forfeited. You will be notified of this before the withdrawal is confirmed.
Maximum bet limits may apply whilst a bonus is active. Placing bets above the stated maximum whilst wagering on a bonus may result in the bonus being voided and any associated winnings being forfeited.
1.6 Forfeiting a Bonus
You may choose to forfeit an active bonus at any time via your account settings or by contacting the support team via live chat or email.
Forfeiting a bonus will remove all bonus funds and any winnings generated from those bonus funds from your account. Real-money balances will not be affected.
Once a bonus has been forfeited, this action cannot be reversed.
1.7 Abuse and Fraud
RoyalSpinia operates a zero-tolerance policy towards bonus abuse, collusion, arbitrage betting, and any other form of fraudulent behaviour designed to exploit promotional offers.
Suspected abuse includes, but is not limited to: opening multiple accounts to claim the welcome bonus more than once; using a bonus exclusively on low-risk or zero-risk betting patterns; coordinated play between accounts; and providing false information during registration or KYC verification.
Where bonus abuse or fraud is identified, RoyalSpinia reserves the right to void the bonus, cancel associated winnings, suspend the account, and report the activity to relevant authorities as required by its licence obligations.
One bonus account per household, per device, per IP address, and per payment method applies across all welcome promotions.
2. Welcome Bonus
2.1 Overview
New players at RoyalSpinia are eligible for a welcome package worth up to €1,500 in bonus funds plus 250 free spins. The welcome package is distributed across your opening deposits rather than credited in a single sum, allowing you to build into the offer at your own pace.
2.2 Eligibility Conditions
Available to new, first-time registered players at royalspiniaapp.nl only.
The qualifying minimum deposit is €20 (or €10 when depositing via a supported cryptocurrency — BTC, Ethereum, Litecoin, or TRON).
Players must not have an existing or previously held account at royalspiniaapp.nl.
Players must have completed all registration steps. Depending on the stage of the KYC process at the time of deposit, additional verification may be required before bonus funds or free spin winnings can be withdrawn.
2.3 Free Spins
Free spins awarded as part of the welcome package will be credited in accordance with the deposit schedule set out in the full welcome bonus terms, available in your account's Promotions section.
Free spins are valid for use on specified slot titles only. The eligible game or games will be confirmed at the point of bonus credit.
Winnings generated from free spins are credited as bonus funds and are subject to wagering requirements before withdrawal.
Unused free spins expire at the end of their stated validity period.
2.4 Wagering and Validity
The wagering requirements and validity period applicable to each stage of the welcome package are set out in the full welcome bonus terms. Players are encouraged to review these before making their qualifying deposit. The welcome package is not frontloaded — there is no single short deadline by which the entire offer must be cleared.
3. Recurring Promotions
The following promotions are available to eligible registered players on an ongoing basis. Each promotion is subject to the general terms in Section 1, plus any specific conditions listed below.
Promotion
Offer
Key Condition
Sunday Reload
25% bonus up to €100
Deposit on Sunday using the applicable promo code
Weekly Cashback
5%–25% of weekly spend
Automatic — no promo code required
Highroller Bonus
50% bonus up to €500
Minimum deposit of €300; promo code required; once per week
Wheel of Fortune
One free spin per week
Available to all registered players
Live Tournament
€10,000 prize pool
Runs every three days; see tournament page for eligibility
Spinoleague
€12,000,000 annual prize pool
Applicable to Spinomental slot players
Rakeback
Percentage returned automatically
Available to regular players; rate increases with VIP tier
3.1 Sunday Reload Bonus
A 25% deposit bonus up to a maximum of €100 is credited on qualifying deposits made on a Sunday.
The applicable promo code must be entered at the time of deposit. The bonus will not be credited without a valid code.
The Sunday Reload Bonus may be claimed once per player per Sunday.
Wagering requirements apply to the bonus amount credited. Full wagering terms are displayed at the point of claim.
3.2 Weekly Cashback
Eligible players receive an automatic cashback credit based on their net losses over the preceding seven-day period.
The cashback percentage scales from 5% at entry level up to 25% for players with higher weekly play volume. The applicable rate is determined by your activity level and VIP tier.
No promo code is required. Cashback is calculated and credited automatically — there is no form to submit and no manual claim process.
Cashback credited as bonus funds is subject to wagering requirements before it may be withdrawn. Where cashback is credited as real-money funds, no wagering requirements apply; the specific credit type will be confirmed in your account at the time of crediting.
The cashback calculation is based on net losses (total wagers minus total winnings) during the applicable period. Wagers placed using bonus funds are excluded from the cashback calculation.
3.3 Highroller Bonus
A 50% deposit bonus up to a maximum of €500 is available to players who deposit a minimum of €300 in a single transaction.
The applicable promo code must be entered at the time of deposit.
This bonus may be claimed a maximum of once per week per player.
Wagering requirements apply to the bonus amount credited. Full wagering terms are displayed at the point of claim.
3.4 Wheel of Fortune
All registered players are entitled to one free spin on the Wheel of Fortune each week.
Prizes available on the Wheel of Fortune include bonus credits and free spins. The specific prize pool is subject to change at RoyalSpinia's discretion.
Prizes awarded via the Wheel of Fortune are subject to the terms applicable to that prize type (for example, free spin winnings will be credited as bonus funds and subject to wagering requirements).
The weekly free spin cannot be carried over; unused spins expire at the end of the applicable seven-day period.
3.5 Live Tournaments
RoyalSpinia hosts live tournaments with a prize pool of €10,000, running on a cycle of every three days.
Eligibility criteria, qualifying games, scoring methodology, and prize distribution for each tournament are set out on the tournament detail page within the platform.
Tournament prizes may be credited as bonus funds or real-money funds depending on the structure of the individual tournament. This will be stated in the tournament terms.
3.6 Spinoleague
The Spinoleague is an ongoing promotional competition with an annual prize pool of €12,000,000, open to players of Spinomental slot titles.
Full eligibility conditions, scoring structures, and prize distribution terms for the Spinoleague are available in the Activities section of your account and on the dedicated Spinoleague page.
Prizes may be subject to wagering requirements depending on the prize type awarded.
3.7 Rakeback
Rakeback is available to regular players at RoyalSpinia. The rakeback percentage returned to a player increases in line with their VIP tier — see Section 4 for the full VIP structure.
Rakeback is credited automatically and does not require a manual claim.
The applicable rakeback rate and crediting schedule are displayed in your account Profile under the VIP/Loyalty section.
4. VIP Loyalty Programme
4.1 Programme Structure
RoyalSpinia operates a four-tier VIP loyalty programme: Bronze, Silver, Gold, and Platinum. Progression through the tiers is based on deposit activity and play volume. Your current tier and progress towards the next tier are visible at all times in your account Profile.
4.2 Tier Benefits
Increased rakeback percentages — the rakeback percentage credited to your account increases automatically as you advance through the tiers.
Higher withdrawal limits — VIP and high-roller account holders may negotiate personal weekly and monthly withdrawal limits above the standard caps of €3,000 per week and €10,000 per month. These arrangements are made directly with the RoyalSpinia support team.
Exclusive promotions — higher-tier players have access to promotions with more generous prizes and conditions than those available to all players.
Priority support — VIP players receive priority handling from the support team via the standard live chat and email channels.
4.3 Daily Missions and Activities
The Activities section within royalspiniaapp.nl hosts daily missions, tournaments, and lotteries. Completing qualifying actions — for example, placing a minimum €10 bet on blackjack — earns points that can be spent in the in-platform store. The specific earning and redemption rates applicable to each mission are stated within the Activities section. Points and mission rewards are subject to the general terms set out in Section 1.
5. Withdrawal Limits and Withdrawal of Bonus Winnings
5.1 Standard Withdrawal Limits
Limit Type
Standard Cap
Minimum withdrawal (all methods)
€50
Weekly withdrawal cap
€3,000
Monthly withdrawal cap
€10,000
VIP players and high-roller account holders may negotiate personal caps beyond these standard defaults by contacting the support team directly. The standard caps remain in force until a personal arrangement has been formally confirmed by RoyalSpinia.
5.2 Maximum Winnings from Bonus Funds
RoyalSpinia may apply a maximum withdrawable amount to winnings derived from bonus funds and free spins. Where a cap applies to a specific promotion, it will be stated clearly in that promotion's terms. Winnings that exceed the stated cap may be removed from the account at the point of withdrawal, with only the capped amount processed.
5.3 Withdrawal Processing Times
Method
Minimum Withdrawal
Processing Speed
Bitcoin / Ethereum / Litecoin / TRON
€50
Instant
Skrill / Neteller
€50
Up to 24 hours
Visa / Mastercard
€50
3–5 business days
Bank Transfer
€50
Varies
Withdrawals are processed to the same method used for the deposit wherever possible. RoyalSpinia does not charge transaction fees on withdrawals; third-party fees imposed by payment providers or banks are outside RoyalSpinia's control.
6. Identity Verification (KYC)
6.1 Verification Requirements
RoyalSpinia is required under its Tobique Gaming Commission licence to verify the identity of all players before processing withdrawals and, in certain circumstances, before crediting or permitting the use of bonus funds. KYC verification may be requested at any time and is a condition of continued account access.
6.2 Impact on Bonuses
Bonus funds may be credited to an unverified account, but winnings derived from those bonus funds may not be withdrawn until KYC verification is complete.
Where verification is requested and not completed within a reasonable period, RoyalSpinia reserves the right to suspend promotional access until the verification process is satisfied.
Players who provide false or misleading information during registration or verification will have their account suspended and any bonus funds and associated winnings forfeited in accordance with Section 1.7.
7. Currency and Conversion
All bonus amounts and limits stated on royalspiniaapp.nl are denominated in Euros (€).
Where deposits or withdrawals are made in cryptocurrency, the Euro-equivalent value at the time of the transaction will be used for the purpose of determining whether a qualifying minimum has been met and for calculating bonus amounts.
Exchange rate fluctuations between the time of deposit and the time of withdrawal are outside RoyalSpinia's control. RoyalSpinia is not liable for any variation in the fiat-equivalent value of cryptocurrency-denominated balances.
8. Changes to Promotions and This Policy
RoyalSpinia reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, subject to the obligations imposed by its Tobique Gaming Commission licence.
Material changes to this Bonus Policy will be communicated to registered players via the email address on file or via a notice on royalspiniaapp.nl. Continued use of promotional features following notification of a change constitutes acceptance of the revised terms.
In the event of any conflict between the terms of this Bonus Policy and the terms of a specific promotion, the specific promotion's terms take precedence for that promotion only.
In the event of any dispute regarding the interpretation of this Bonus Policy or of any individual promotion, the decision of RoyalSpinia's management shall be final, subject to the player's right to escalate the matter in accordance with the dispute resolution procedures set out in the General Terms and Conditions.
9. Responsible Gambling and Bonus Participation
9.1 Player Protections
RoyalSpinia is committed to responsible gambling. The following tools are available to all registered players and may affect eligibility for or access to bonuses and promotions:
Deposit limits — players who have set deposit limits that fall below the qualifying minimum for a promotion will not be able to claim that promotion without first adjusting their limit. Increases to deposit limits are subject to a cooling-off period in accordance with responsible-gambling requirements.
Self-exclusion — players who have self-excluded from royalspiniaapp.nl are not eligible to receive or claim any bonus or promotional offer. Self-exclusion cannot be circumvented by opening a new account; any attempt to do so will result in account closure and forfeiture of funds in accordance with Section 1.7.
Reality checks and session limits — setting these tools will not in itself affect bonus eligibility, but players are encouraged to use all available tools to maintain control over their play.
9.2 Opting Out of Promotions
Players who wish to opt out of receiving promotional communications or to exclude themselves from all bonus offers may do so by contacting RoyalSpinia's support team via live chat (available 24/7) or by email. Once opted out, no further promotional bonuses will be credited to the account until the player chooses to opt back in.
9.3 Support and Assistance
If you feel that your gambling is causing you harm, or if you are concerned about the gambling behaviour of someone you know, RoyalSpinia encourages you to make use of the responsible-gambling resources available on royalspiniaapp.nl, or to contact a recognised problem gambling support organisation in your jurisdiction. RoyalSpinia's support team is available 24 hours a day, seven days a week, via live chat and email.
10. Contact and Queries
If you have a question about this Bonus Policy, a specific promotion, or a bonus credited to your account, please contact RoyalSpinia's support team:
Live chat — available 24/7 at royalspiniaapp.nl
Email — contact details are available in the Help section of the platform
RoyalSpinia is operated by Tekuno Technologies S.R.L. and licensed by the Tobique Gaming Commission. This Bonus Policy is governed by the terms of that licence and by the General Terms and Conditions of royalspiniaapp.nl, which are incorporated herein by reference.
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